What happens if I am late on my payment?

If we do not receive your minimum monthly payment by your monthly due date, we will contact you to provide a reminder. In accordance with your promissory note you have a 10 day grace period before any fees are assessed. If any monthly payment is made outside of the grace period, you may be charged a late fee of 5% of the unpaid amount or $15, whichever is greater.


Upon an Event of Default, we may exercise all the remedies available to us under applicable law or the Promissory note. Failing to meet your monthly payment obligation may result in being charged a late fee. Per your promissory note, an Event of Default may result in a negative credit reporting and possible repossession of your vehicle under applicable laws. In the event of a repossession, the repossession expenses may be covered from the proceeds received from the vehicle sale, the remaining balance will be applied towards your outstanding balance. If the balance does not satisfy your debt obligation in full, you may be responsible for covering the difference. 


Please keep in mind that Upstart reports the most recent account status to the credit bureaus as of every due date. If you are more than 30 days late on any payment, any delinquencies or defaults may be reported accordingly. 


If you think you are going to be late on any payment, please contact us immediately or by calling our servicing line directly at 650-459-3626.

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