Support Home Verification How do I get my transcript? We may request a copy of your transcript to verify your completed degree or that … Can I use my household or spousal income? No. Since this is a personal loan, we only take your personal income into conside… What documentation will verify my income? All income documentation must: have your name and company name listed; be recent… Can I increase my loan amount after I have accepted my loan terms? Unfortunately, we cannot change your loan amount after you have signed your promi… What is considered income? Since this is a personal loan, we only take your personal income into considerati… What is not considered income for the purpose of obtaining a loan from Upstart? The following are not acceptable forms of income: Your household income; (we only… Why weren't you able to retrieve my credit report? The initial credit inquiry is based on your name, address, and date of birth. If …